Welcome to the GaHIN Member Portal

Thank you for using the GaHIN Portal. If you have any questions, experience issues or want to request changes in your organization's user accounts, please email portal@gahin.org

While you are logged in you will see a new tab at the far right in the top navigation bar called “Account.” Hovering over this button then clicking on "Portal Home" will take you to your Portal page, or allow you to log out.

 

NOTICE: IBM/Watson support for GaHIN ended 9/30/21. If you have not onboarded to the new platform, you cannot access GaHIN data or services. GaHIN services will be available for each member as they go live on the GeorgiaConnX platform.  For members who are live, member support is provided by Velatura.

 

TRAINING AVAILABLE

System training is now underway for GeorgiaConnX. Training has been scheduled for:

  • Every Tuesday from 2-3 PM beginning 1/4/22
  • Every other Thursday from 3-4 PM beginning 1/6/22

Please email pana.yang@mihin.org to register. If you have questions or problems, contact sking@gahin.org.

 

STATUS UPDATE - 5/6/22

Online with query-based exchange

  • CareSource
  • Children's Healthcare of Atlanta
  • Emory Healthcare
  • Georgia Department of Behavioral Health and Developmental Disabilities
  • GRAChIE
  • Grady Health System
  • Harbin Clinic
  • HealtheConnection
  • HI-BRIDGE HIE
  • Northside Hospital
  • Peach State
  • Wellstar Health System

Infrastructure ready, actively onboarding with query-based exchange

  • Amerigroup
  • HealtHIE Georgia

Currently testing for query-based exchange

  • Georgia Division of Family and Children Services
  • United Digestive

Gathering resources and data

  • Georgia Department of Community Health
  • Georgia Department of Juvenile Justice
  • Georgia Department of Public Health

Contributing demographic data for patient matching and ADT alerting

  • Children’s Healthcare of Atlanta
  • Georgia Department of Behavioral Health and Development Disabilities
  • Emory Healthcare
  • Grady Health System
  • Harbin Clinic 
  • HealtheConnection
  • HealtHIE Georgia
  • HI-BRIDGE HIE
  • Wellstar Health System

ADT event notification service - live with sending capability

  • Children's Healthcare of Atlanta
  • Grady Health System
  • Harbin Clinic
  • HealtHIE Georgia
  • Wellstar Health System

    CONNECTIONS VIA eHEALTH EXCHANGE

    • Alabama (AOHR)
    • Atrium Health
    • CVS Pharmacy
    • DaVita Healthcare Partners
    • Duke University Health System - NEW
    • East Tennessee HIE (etHIN)
    • Erlanger Health System - NEW
    • Fresenius Medical Care
    • Johns Hopkins Medicine - NEW
    • Kaiser Permanente
    • KONZA HIE
    • North Carolina HIE (NCHIE)
    • OCHIN
    • Piedmont Healthcare
    • South Carolina HIE (SCHIEx)
    • Southeast Coalition on Health (SECOH) Regional Health Information Exchange
    • VA/DOD 
       

    GeorgiaConnX Support

    Velatura's GaHIN Help Desk (for Onboarded Members)

    • Online Support Ticket Submissions:  gahin.help@velatura.org.

    • GaHIN Help Desk: 1-833-738-1224 Monday - Friday, 8 AM - 5 PM Eastern Time

    • To report critical system production issues (such as system down) after hours through the Help Desk, phone 1-833-738-1224 and follow direction to access Production Support

    For Members Onboarding

    • If you are currently onboarding to the new Velatura system, support is provided directly by the Velatura implementation team. You will be notified when your onboarding is complete and can use Velatura's GaHIN Help Desk.

    Learn more about Velatura's GaHIN Help Desk.

     

    GeorgiaDirect - Health Catalyst - Scheduled Maintenance/Downtime

    • Routine monthly maintenance:  2nd Tuesday of each month beginning at 8:00 p.m. ET with all maintenance work targeted for completion within a 3-hour window